Who We Are

First Direct Corporation is a US-based firm and Zoho Authorized Partner. We are dedicated to helping organizations transform their businesses using Zoho applications and related services. With 30+ years of experience in the CRM landscape, we have built a consultative-driven approach for providing end-to-end Zoho technology solutions. We assist organizations with the implementation and usage of Zoho solutions through Deployment, Training, Custom Configuration, Integration, Consulting, System Administration, and other related services.

Bob Ritter, President

First Direct Corporation

1st Direct Logo - Get A Better CRM

(845) 221-3800

Bob Ritter, President

First Direct Corporation

1st Direct Logo - Get A Better CRM

(845) 221-3800/ (800) 935-4386

Who We Are

First Direct Corporation is a US-based firm and Zoho Authorized Partner. We are dedicated to helping organizations transform their businesses using Zoho applications and related services. With 30+ years of experience in the CRM landscape, we have built a consultative-driven approach for providing end-to-end Zoho technology solutions. We assist organizations with the implementation and usage of Zoho solutions through Deployment, Training, Custom Configuration, Integration, Consulting, System Administration, and other related services.

ZOHO Authorized Partner

First Direct’s Mission

To help organizations market, sell, and service better by deploying and supporting award-winning technology and guiding you through the best practices for the solutions we provide.

First Direct Corporation’s aim is to help organizations meet business challenges with Zoho technology.  To achieve this we seek to turn Zoho’s applications into a system that is aligned to each businesses unique operating needs.

Our values are transparency, trust, and commitment to drive our client’s business forward successfully.

What We Provide

We help organizations achieve their marketing, sales, and business goals. This is achieved by implementing a Zoho ecosystem aligned with your needs.

What We Provide

We help organizations achieve their marketing, sales, and business goals. This is achieved by implementing a Zoho ecosystem aligned with your needs.

How We Help

We offer a wide range of services that get your business ready – from Zoho implementation to technical support and best practices. Our expertise in Zoho solutions allows your business to turn your software into a system.

The First Direct Difference

First Direct Corporation has earned numerous awards over the last 30+ years for our expertise as an Authorized Solutions Partner for other CRM providers. First Direct is a Zoho Authorized Partner for the last 5+ years. Our technical expertise and product experiences enable us to understand your business criticality and achieve greater success and return on your Zoho investment.

How We Help

We offer a wide range of services that get your business ready – from Zoho implementation to technical support and best practices. Our expertise in Zoho solutions allows your business to turn your software into a system.

The First Direct Difference

First Direct Corporation has earned numerous awards over the last 30+ years for our expertise as an Authorized Solutions Partner for other CRM providers. First Direct is a Zoho Authorized Partner for the last 10 years. Our technical expertise and product experiences enable us to understand your business criticality and achieve greater success and return on your Zoho investment.

Our Team

We have highly experienced Zoho experts who understand business processes across industries and proposes the best solutions for your business.

Our Values

Transparency, trust, and commitment to your success help us drive your business forward.

Our Work

With clients all across the United States, First Direct Corp has the expertise to identify your needs and offer solutions based on those needs.

Zoho CRM helps streamline your organization-wide sales, marketing, customer support, and inventory management functions in a single system.

An all-in-one platform for customer engagement. Zoho CRM Plus gives your team 360-degree, contextual view of every customer interaction.

Zoho ONE with its six sets of applications is a revolutionary all-in-one suite to run your entire business. There are over 45 different applications included with Zoho ONE!

Zoho CRM helps streamline your organization-wide sales, marketing, customer support, and inventory management functions in a single system.

An all-in-one platform for customer engagement. Zoho CRM Plus gives your team 360-degree, contextual view of every customer interaction.

Zoho ONE with its six sets of applications is a revolutionary all-in-one suite to run your entire business. There are over 45 different applications included with Zoho ONE!