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Zoho One provides your IT and support teams with a comprehensive set of tools to respond quickly and keep customers happy. With help desk, business intelligence, and remote assistance tools, your customer reps can resolve problems quickly and improve customer satisfaction.
You can transform your customer service with the industry’s first context-aware help desk. With Zoho Desk customer support software available in Zoho One, you can automate processes, build a robust self-service operation, and analyze customer sentiments using Zia, the AI-powered assistant for Zoho Desk. Improve agent productivity and increase customer loyalty with this omnichannel customer service software.
Zoho One provides your IT and support teams with a comprehensive set of tools to respond quickly and keep customers happy. With help desk, business intelligence, and remote assistance tools, your customer reps can resolve problems quickly and improve customer satisfaction.
You can transform your customer service with the industry’s first context-aware help desk. With Zoho Desk customer support software available in Zoho One, you can automate processes, build a robust self-service operation, and analyze customer sentiments using Zia, the AI-powered assistant for Zoho Desk. Improve agent productivity and increase customer loyalty with this omnichannel customer service software.
With Zoho One’s comprehensive suite of applications, you get cloud-based remote support and remote access software to offer your customers support from a distance through web-based, on-demand remote sessions. With remote access, support teams can manage remote PCs, laptops, mobile devices, and servers effortlessly. Your IT help desk can speed up resolution time and deliver outstanding service.
Zoho Lens enhance the way your business provide remote assistance. The augmented reality (AR) functionality of Zoho Lens helps your support teams to get things done faster.
They can view the camera stream of your remote client’s smartphone and get extra virtual information through AR annotations. Support reps can interact with your customer through VoIP and text chat or invite multiple experts to join a session. AR remote assistance is an effective way of solving problems and Zoho One gives you that option.
Zoho One gives your support team all the advantages of cloud telephony so they can receive calls right from Zoho Desk. Desk’s Interactive Voice Response (IVR) provides your business with a customer service hotline. Customers can reach the right support agents based on the IVR options they choose. Record all incoming and outgoing calls automatically or create tickets based on the voice messages received.
With Zoho One’s comprehensive suite of applications, you get cloud-based remote support and remote access software to offer your customers support from a distance through web-based, on-demand remote sessions. With remote access, support teams can manage remote PCs, laptops, mobile devices, and servers effortlessly. Your IT help desk can speed up resolution time and deliver outstanding service.
With Zoho One’s comprehensive suite of applications, you get cloud-based remote support and remote access software to offer your customers support from a distance through web-based, on-demand remote sessions. With remote access, support teams can manage remote PCs, laptops, mobile devices, and servers effortlessly. Your IT help desk can speed up resolution time and deliver outstanding service.
Zoho One gives your support team all the advantages of cloud telephony so they can receive calls right from Zoho Desk. Desk’s Interactive Voice Response (IVR) provides your business with a customer service hotline. Customers can reach the right support agents based on the IVR options they choose. Record all incoming and outgoing calls automatically or create tickets based on the voice messages received.
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Project Management
Human Resources
eCommerce
Good IT and support teams are quick, helpful, and consistent. Zoho One gives you tools to create efficient support processes. Keep your customers happy and business running smoothly with Zoho One’s support tools. Contact one of our Zoho experts to know more about Zoho One and how it can change the way you work and grow your business.
Collaborative analytics
Create and analyze reports together with your team.
Pre-built visualizations
Smart analytical assistant
Ask AI assistant Zia and get answers in the form of reports & KPI widgets.
Embedded analytics
Embed BI, reporting, and analytics solutions within your own product or app.
Data Security and Privacy
Zoho ONE with its six sets of applications is a revolutionary all-in-one suite to run your entire business. There are over 45 different applications included with Zoho ONE!
Zoho CRM helps streamline your organization-wide sales, marketing, customer support, and inventory management functions in a single system.
An all-in-one platform for customer engagement. Zoho CRM Plus gives your team 360-degree, contextual view of every customer interaction.
Zoho ONE with its six sets of applications is a revolutionary all-in-one suite to run your entire business. There are over 45 different applications included with Zoho ONE!
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